How To Get Help
For sales or trial questions, use the public contact form. For active portal users, use the client portal so the request can be tied to the correct account without exposing private details in email.
Send a messageSupport
Support And Response Expectations
Use the contact form or the client portal for support. We keep public email exposure limited to reduce automated spam, but support requests are routed internally.
Expected Response
During controlled launch, standard support is handled during Australian business hours. Urgent billing, access, approval or security issues are prioritised ahead of general product questions.
Sensitive Information
Do not send passwords, Stripe card details, Google OAuth tokens, API keys or private client data through public forms. If a support case needs sensitive handling, we will ask you to use the appropriate secure portal or provider flow.